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Surprise Billing

Many insurance consumers have heard the term “Surprise Billing” but what is it? Surprise billing happens when a patient receives an unexpected bill after they receive care at an out-of-network facility or by an out-of-network provider. Patients typically do not know that the provider/facility is out of network until they receive the surprise bill. This practice is called Balance Billing. 


When scheduling your initial evaluation at Cooperative Performance & Rehabilitation, our administrative team will ask you for your current insurance information. If you are insured under a plan that we are not contracted with, we will inform you and check both your in and out-of-network benefits. 


If your plan has out-of-network benefits, we will review these with you and explain your expected cost per visit. If you do not have out-of-network benefits, we will provide you with our set cash pay rates. 


While we do verify your benefits prior to treatment, we always encourage patients to confirm your benefit coverage with your insurance as well. 

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