top of page

Surprise Billing

Many insurance consumers have heard the term “Surprise Billing” but what is it? Surprise billing happens when a patient receives an unexpected bill after they receive care at an out-of-network facility or by an out-of-network provider. Patients typically do not know that the provider/facility is out of network until they receive the surprise bill. This practice is called Balance Billing. 

When scheduling your initial evaluation at Cooperative Performance & Rehabilitation, our administrative team will ask you for your current insurance information. If you are insured under a plan that we are not contracted with, we will inform you and check both your in and out-of-network benefits. 

If your plan has out-of-network benefits, we will review these with you and explain your expected cost per visit. If you do not have out-of-network benefits, we will provide you with our set cash pay rates. 

While we do verify your benefits prior to treatment, we always encourage patients to confirm your benefit coverage with your insurance as well. 

4 views0 comments

Recent Posts

See All

Prior Authorization & Utilization Management

Many insurance carriers employ 3rd party utilization management companies, such as Evicore, to protect their bottom line by dictating the use of your healthcare benefits. These companies are responsib

2024 Insurance Contracting Updates

To our patients, In 2024 we have had some changes to our insurance contracting and want to ensure our dedicated clients & community receive the correct information. As of March 10th, 2024, we are no l

Pickleball & Parkinson's

Pickleball has been increasing in popularity and has many benefits for those with Parkinson’s. Kyle Ohnemus DPT is our resident pickleball specialist. If you’d like to get on his schedule and see if p


bottom of page